Earwig is built to be private. Speech recognition runs on-device and we don't store the audio or transcripts it produces.
This policy explains what information Earwig does and does not handle, and how your privacy is protected. We've written it in plain language; if anything is unclear, email earwig@telepromptme.com and we'll gladly help.
The short version
- We do not require an account and we do not ask for your name or email to use the app.
- Your content stays on your device — we don't upload, sell or share it.
- Speech recognition runs on-device; your audio is never sent to our servers.
- Purchases are handled by Apple — we never see your payment details.
Information we collect
Earwig is designed to work without collecting personal information. We do not operate user accounts, and we do not gather your name, email address, contacts or location for our own use.
Your content
Audio captured for transcription and translation is processed to produce the captions you see and is not retained by us. We do not upload this content to our servers.
Microphone & speech recognition
To work, Earwig needs access to your microphone (and, where relevant, audio from other apps). Speech recognition is performed on-device using Apple's frameworks. Your audio is used only to generate the text you asked for, and it is not transmitted to us or sold to anyone.
Purchases
In-app purchases and any subscriptions are processed entirely by Apple through the App Store. We receive anonymous, aggregated sales information from Apple and never see your card number, billing address or other payment details.
Diagnostics
If you opt in through your device's settings, Apple may share anonymised crash and usage diagnostics with us to help us fix bugs and improve the app. This data is not tied to your identity, and you can turn it off at any time in Settings → Privacy & Security → Analytics & Improvements.
Third parties
We do not sell or rent your information, and Earwig does not include third-party advertising or tracking SDKs. The only third party involved is Apple, in its role as the platform and payment provider.
Children's privacy
Earwig is not directed at children under 13 and does not knowingly collect personal information from them.
Your control
Because your content lives on your device, you can delete it at any time by removing it in the app or deleting the app. If you have any request regarding your privacy, contact us and we'll respond promptly.
Changes to this policy
We may update this policy as our apps evolve. Material changes will be reflected here with a new “last updated” date.
Contact
Questions about privacy? Email earwig@telepromptme.com.